Terrace & Restaurant Food & Beverage Assistant

Part time
Posted 4 weeks ago

Job description

Job Ref: HOL1094

Branch: Holiday Inn Manchester City

Location: Holiday Inn Manchester City , Manchester

Salary/Benefits: £11.44p/h plus grats

Contract type: Casual

Hours: Part Time

Hours per week: Casual

Posted date: 16/06/2024

Closing date: 18/07/2024

What you’ll be doing as a Weekend Food Beverage Assistant:

  • Based on our Roby1844 Terrace, your main duties will be to deliver outstanding food drink service.
  • Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness.
  • Engage, build and develop relationships with guests, assessing their needs and flexing style and approach appropriately.
  • Being attentive to all guests and looking for opportunities to up-sell and make recommendations to enhance their experience.
  • Responding promptly to guest complaints and finding ways to turnaround any negative feedback.
  • Keeping up to date with hotel facilities, promotions and the local market area, so as to be able to effectively assist guests.
  • Looking for ways to deliver continuous improvements to the guest experience.

What’s in it for me?

  • Discounts across retail, restaurants, events etc, Cycle-To-Work Technology salary sacrifice program
  • Onsite gym access
  • International Travel at Employee Rate for other branded hotels within our brand family (and you’re not just limited to good old Britain – our family has hotels that span all over the world!
  • Meals for free on shift
  • Progression Room to grow, with opportunities across the UK and internationally.
  • Uniform provided.

The Holiday Inn Manchester City Centre is a 4 star 298 bedroomed Hotel located in the City Centre, less than a 5 minute walk from Piccadilly Railway Station, with 12 event rooms that cater up to 150 people, along with two canal side terraces for outside events. Consistently ranked in the top six on Tripadvisor and named number one Holiday Inn in the UK for three years running. Report job

Job Features

Job CategoryHospitality

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